Policy

Legal Notice & Refund Policy

  1. Introduction: This legal notice (hereinafter, the "Legal Notice") governs the use of the online store (hereinafter, the "Website") owned by WooodnstoneHome

  2. Purpose: The purpose of this Website is to provide information about the products and services offered by the Company and to facilitate the purchase of such products and services through the Internet.

  3. Terms and Conditions of Use: The use of this Website is subject to the following terms and conditions:

  • The User acknowledges having read and accepted, without reservation, the present Legal Notice in its entirety and the Privacy Policy, and declares to be of legal age.

  • The User agrees to use the Website, its services, and contents without engaging in any conduct that could damage the image, interests, or rights of the Company or of third parties, or that could damage, disable or overload the Website or that could impede, in any way, the normal use of the Website.

  • The WoodnstoneHome reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website, as well as the services and contents offered.

  1. Intellectual Property: The Website, including but not limited to its programming, editing, compilation, and other elements necessary for its operation, designs, logos, text and/or graphics, are the property of the Company or, if applicable, it has a license or express authorization from the authors. All the contents of the Website are adequately protected by the intellectual and industrial property regulations, and are registered in the corresponding public records.

Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution, and commercialization, requires in any case the prior written authorization by WoodnstoneHome. Any unauthorized use may be pursued in accordance with applicable laws.

  1. Limitation of Liability: WoodnstoneHome shall not be liable for any damages that may arise from the lack of availability or continuity of the Website or its services, or from errors in the access to the different pages of the Website or those from which the services are provided.

WoodnstoneHome shall not be liable for any damages that may be caused by the fraudulent or negligent use of the passwords by the User, nor for the unlawful, reckless, or fraudulent use by third parties of the information made available to users.

WoodnstoneHome shall not be responsible for the contents, information, opinions and statements of any kind made by third parties through the Website.

  1. Data Protection: In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), the User is informed that their personal data will be processed by [Name of Company], as responsible for the website, with the purpose of providing the services offered, attend to requests made by the User through the Website and send commercial communications, either by email or any other equivalent electronic means of communication, related to products or services offered by the Company.

  2. Refund Policy: WoodnstoneHome guarantees the right of withdrawal in accordance with the provisions of EU Consumer Law, which allows the User to return the products purchased through the Website within a maximum period of 14 calendar days from the date of receipt of the order. The User must inform the WoodnstoneHome of their decision to withdraw, and the product must be returned in its original packaging and in perfect condition. Evidence of any damage will be required. The Company shall proceed to refund the amounts paid, including the cost of delivery, within a maximum of 14 calendar days from the date of acceptance. At the end of the day we want all customers to be happy so please contact us and we will do anything we can to resolve the issues.

  3. Payment Methods: WoodnstoneHome accepts payment through secure and reliable payment methods. The User must follow the payment instructions provided on the Website to complete the transaction.

  4. Contact: For any questions or concerns regarding the Website or its services, the User may contact WoodnstoneHome through the contact form.

  5. Acceptance: By using this Website, the User acknowledges having read and accepted the present Legal Notice in its entirety, and declares to be of legal age.

This Legal Notice is available to all Users and may be printed and stored. WoodnstoneHome may modify the present Legal Notice at any time and without prior notice, so it is recommended that the User consult it regularly.